Like most electric heating systems, ETS systems require very little maintenance. It is suggested to regularly clean around the heater and make sure no debris falls behind the equipment. In addition, on centrally ducted systems, regularly replace the air filter so optimum efficiency can be maintained.
What type of maintenance is required?
How long will the Heating System hold heat?
The Heating System is generally sized to satisfy heating requirements on the coldest days of the year, and to satisfy the owners desired comfort at all times. The brick core used to store the heat in the equipment is well insulated so static heat dissipation is minimized. The heating equipment has the ability to discharge heat even while it is storing heat during off-peak hours.
What happens if the unit is charged up, and I don’t need heat? Is that heat wasted?
The ETS equipment is well insulated so the majority of the heat is retained in the brick cavity until needed. There is a small amount heat radiated from the heater; however, this usually goes into the conditioned space of the home. Therefore, the heat is fully utilized.
How do I get the heat out of the heater?
The discharge of heat from the ETS equipment is controlled with fans/blowers. These fans/blowers operate as needed to satisfy the heating requirements of the area as sensed by a room temperature thermostat. When there is a need for heat, the room thermostat signals the fans/blowers to operate and discharge heat. When the heating requirement has been satisfied, the fans/blowers turn off.
What is the life expectancy of the heater?
This equipment is designed to provide many years of operation to you. Life expectancy depends on proper sizing, installation and environment it is operating in. The ETS heating equipment has proven to be very reliable and has a five-year limited manufacturer’s parts warranty.
Does this unit store “COLD” in the summer time?
No. This unit is strictly a heat storage device.
We painted over the weekend, and now there is a foul smell coming from the heater. What is it?
You are experiencing what is called odour amplification. The ETS system will draw room odours through its hot core. When this happens, the odours can be amplified. It is suggested to not operate the ETS heater when you are painting, varnishing, or doing anything else which causes a higher than normal level of airborne fumes or aerosols.
Users may also experience an odour when new units are initially turned on. This is caused by the elements burning off any dust that settled on them prior to installation.
What type of energy cost savings should I expect?
Typical savings are around 30%. The level of savings will depend on specific customer demand for heat and living patterns. All of your electrical usage is now on a time-of-day rate, so using major electrical appliances during off peak times goes along way in reducing your cost. For example, doing the laundry on the weekend and using the timer on your dishwasher to trigger usage through the night.
What is my Warranty?
There is a 5 year parts warranty and a 1 year labour warranty included with your purchase. There is a 4 year extended labour warranty available. Contact us for more info.
How much does it cost to operate the ETS equipment?
Cost of operation is directly related to the amount of heat loss the unit is asked to satisfy, and the off-peak heating rate available. The ETS equipment is 100% efficient like most electric heating systems; therefore, electric consumption will be very similar. However, the off-peak electricity rate offered by Nova Scotia Power usually provides significant savings over standard electric and most fossil fuel systems.
