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FAQ ETS Systems

How much does it cost to operate the ETS equipment?

Cost of operation is directly related to the amount of heat loss the unit is asked to satisfy, and the off-peak heating rate available. The ETS equipment is 100% efficient like most electric heating systems; therefore, electric consumption will be very similar. However, the off-peak electricity rate offered by Nova Scotia Power usually provides significant savings over standard electric and most fossil fuel systems.

What is my Warranty?

There is a 5 year parts warranty and a 1 year labour warranty included with your purchase. There is a 4 year extended labour warranty available. Contact us for more info.

What type of energy cost savings should I expect?

Typical savings are around 30%. The level of savings will depend on specific customer demand for heat and living patterns. All of your electrical usage is now on a time-of-day rate, so using major electrical appliances during off peak times goes along way in reducing your cost. For example, doing the laundry on the weekend and using the timer on your dishwasher to trigger usage through the night.

Does this unit store “COLD” in the summer time?

No. This unit is strictly a heat storage device.

What is the life expectancy of the heater?

This equipment is designed to provide many years of operation to you. Life expectancy depends on proper sizing, installation and environment it is operating in. The ETS heating equipment has proven to be very reliable and has a five-year limited manufacturer’s parts warranty.

How do I get the heat out of the heater?

The discharge of heat from the ETS equipment is controlled with fans/blowers. These fans/blowers operate as needed to satisfy the heating requirements of the area as sensed by a room temperature thermostat. When there is a need for heat, the room thermostat signals the fans/blowers to operate and discharge heat. When the heating requirement has been satisfied, the fans/blowers turn off.

What happens if the unit is charged up, and I don’t need heat? Is that heat wasted?

The ETS equipment is well insulated so the majority of the heat is retained in the brick cavity until needed. There is a small amount of heat radiated from the heater; however, this usually goes into the conditioned space of the home. Therefore, the heat is fully utilized.

How long will the Heating System hold heat?

The Heating System is generally sized to satisfy heating requirements on the coldest days of the year, and to satisfy the owners desired comfort at all times. The brick core used to store the heat in the equipment is well insulated so static heat dissipation is minimized. The heating equipment has the ability to discharge heat even while it is storing heat during off-peak hours.

What type of maintenance is required?

Like most electric heating systems, ETS systems require very little maintenance. It is suggested to regularly clean around the heater and make sure no debris falls behind the equipment. In addition, on centrally ducted systems, regularly replace the air filter so optimum efficiency can be maintained.